Does Your Canyon Speedmax’s Steerer Tube Need to be Inspected?

Last November we reported on a number of Canyon recall notices, including one for the Speedmax CF, a popular triathlon bike. Canyon has been reaching out to customers directly, “but there are still quite a few riders who haven’t had their bike checked,” according to a Canyon spokesman.

Customers were contacted last December on the inspection and repair process. Canyon “discovered a safety issue in the fork steerer tube of the Canyon Speedmax CF fitted with the V21 Aerostem,” Canyon reports. “It is possible that after a severe impact or high load situation, like hitting a pothole at speed, the fork steerer tube could crack or break. This could lead to the cockpit becoming detached and cause a loss of control and potential injury to the user.”

“The first step is to make an appointment with a professional bike mechanic at a Canyon service partner for the free-of-charge repair work to be carried out,” Canyon wrote in a reminder notice. “This requires disassembling and removing the stem. If the steerer tube clamping area is not damaged, a reinforcement of the area will solve the issue. If damage is found on the fork steerer tube clamping area, the fork will need to be replaced and reinforced, which Canyon will supply at no additional coast.”

A list of Canyon service partners can be found here. For those who don’t have easy access to an authorized service provider (ASP), Canyon provided this update:

If riders do not have access to an ASP in their area, they should reach out to Canyon Customer Service to arrange a remote solution. While there isn’t a standardized solution, Canyon is committed to getting anyone taken care of that has a bike that falls within the recall. This could be in the form of a VeloFix mechanic performing the inspection and service (if available) or shipping their bike back to Canyon for inspection and fork replacement (if needed). 

You can get more information about the technical details and the repair here.